NI Services and Support
NI has the services and support
to meet your needs around the
globe and through the
Local Sales and Technical Support
In offices worldwide, our staff is local to the country, giving you
access to engineers who speak your language. NI delivers
industry-leading technical support through online knowledge
bases, our applications engineers, and access to
application life cycle – from
planning and development
throughdeploymentand ongoing
maintenance. We offer services
and service levels to meet
customer requirements in
research, design, validation,
and manufacturing. Visit
ni.com/services.
CUSTOMER
NEEDS
14,000 measurement and automation professionals within
NI Developer Exchange forums. Find immediate answers to
your questions at ni.com/support.
We also offer service programs that provide automatic
upgrades to your application development environment and
higher levels of technical support. Visit ni.com/ssp.
Training and Certification
Hardware Services
NI Factory Installation Services
NI training is the fastest, most certain route to productivity with
our products. NI training can shorten your learning curve, save
development time, and reduce maintenance costs over the
application life cycle. We schedule instructor-led courses in
cities worldwide, or we can hold a course at your facility. We
also offer a professional certification program that identifies
individuals who have high levels of skill and knowledge on
using NI products. Visit ni.com/training.
NI Factory Installation Services (FIS) is the fastest and easiest
way to use your PXI or PXI/SCXI combination systems right
out of the box. Trained NI technicians install the software and
hardware and configure the system to your specifications.
NI extends the standard warranty by one year on hardware
components (controllers, chassis, modules) purchased with
FIS. To use FIS, simply configure your system online with
ni.com/pxiadvisor.
Professional Services
Our Professional Services Team is comprised of
NI applications engineers, NI Consulting Services, and a
worldwide National Instruments Alliance Partner program of
more than 600 independent consultants and integrators.
Services range from start-up
Calibration Services
NI recognizes the need to maintain properly calibrated
devices for high-accuracy measurements. We provide manual
calibration procedures, services to recalibrate your products,
and automated calibration software specifically designed for
use by metrology laboratories. Visit ni.com/calibration.
assistance to turnkey
system integration.
Visit ni.com/alliance.
Repair and Extended Warranty
NI provides complete repair services for our products.
Express repair and advance replacement services are also
available. We offer extended warranties to help you meet
project life-cycle requirements. Visit ni.com/services.
OEM Support
We offer design-in consulting and product integration
assistance if you want to use our products for OEM
applications. For information about special pricing and
services for OEM customers, visit ni.com/oem.
National Instruments, NI, ni.com, and LabVIEW are trademarks of National Instruments Corporation. Refer to the Terms of Use section on ni.com/legal for more information about National Instruments
trademarks. Other product and company names mentioned herein are trademarks or trade names of their respective companies. A National Instruments Alliance Partner is a business entity independent from NI
and has no agency, partnership, or joint-venture relationship with NI.
© 2001–2006 National Instruments Corporation. All rights reserved.
372013B-01
Sep06
NI [ National Instruments ]
