Quality and Reliability
Quality and Reliability
It is Teccor’s policy to ship quality products on time. We accomplish this through Total
Quality Management based on the fundamentals of customer focus, continuous
improvement, and people involvement.
In support of this commitment, Teccor applies the following principles:
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Employees shall be respected, involved, informed, and qualified for their job with
appropriate education, training, and experience.
Customer expectations shall be met or exceeded by consistently shipping products that
meet the agreed specifications, quality levels, quantities, schedules, and test and
reliability parameters.
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Suppliers shall be selected by considering quality, service, delivery, and cost of
ownership.
Design of products and processes will be driven by customer needs, reliability, and
manufacturability.
It is the responsibility of management to incorporate these principles into policies and
systems.
It is the responsibility of those in leadership roles to coach their staff and to reinforce these
principles.
It is the responsibility of each individual employee to follow the spirit of this statement to
ensure that we meet the primary policy — to ship quality products on time.
© 2002 Teccor Electronics
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®
SIDACtor Data Book and Design Guide
TECCOR [ TECCOR ELECTRONICS ]
