36 | Keysight | M9393A PXIe Performance Vector Signal Analyzer – Data Sheet
Setup, Calibration Services, Support and Warranty
Assistance
One day startup
assistance
Gain access to a technical expert who will help you get started quickly
with the M9393A PXI Performance VSA and its powerful software tools.
The flexible instruction format is designed to get you to your first
measurements and familiarize you with ways to adapt the equipment
to a specific application.
Included in base configuration
Included in base configuration
Calibration and traceability
Factory calibration
The M9393A PXI Performance VSA ships factory calibrated with an
ISO-9002, NIST-traceable calibration certificate.
Calibration cycle
Calibration sites
A one year calibration cycle is recommended.
– At Keysight worldwide service xenters
– On-site by Keysight
For more information visit
www.keysight.com/find/infoline
– By self-maintainers
N7800A calibration
and adjustment
software
The M9393A PXI Performance VSA is supported by Keysight’s calibration
and adjustment software. This is the same software used at Keysight
service centers to automate calibration. The software offers compliance
tests for ISO 17025:2005, ANSI/NCSL Z540.3-2006, and measurement
uncertainty per ISO Guide to Expression of Measurement Uncertainty.
Licensed software.
For more information, visit
www.keysight.com/find/calibrationsoftware
Keysight calibration
status utility
The Keysight calibration status utility helps ensure your M9393A is
calibrated by managing the calibration interval and providing messages
regarding instrument and module calibration status.
Included in base configuration
Warranty
Global warranty
Keysight’s warranty service provides standard coverage for the country where
product is used.
Included
– All parts and labor necessary to return to full specified performance
– Recalibration for products supplied originally with a calibration certificate
– Return shipment
Standard
Return to Keysight warranty — 3 years
15 days typical turnaround repair service
Included
Optional
R-51B-001-5Z
Return to Keysight warranty — 5 years
15 days typical turnaround repair service
R-51B-001-3X
Express warranty
3 years
The express warranty upgrades the global warranty to provide, for 3 years, a 5-day
typical turnaround repair service in the US, Japan, China and many EU countries.
Optional
Optional
R-51B-001-5X
Express warranty
5 years
The express warranty upgrades the global warranty to provide, for 5 years, a 5-day
typical turnaround repair service in the US, Japan, China and many EU countries.
Support
Core exchange
program
Keysight’s replacement core exchange program allows fast and easy module repairs.
For qualified self-maintainers
A replacement core assembly is a fully functioning pre-calibrated module replacement in US only
that is updated with the defective module serial number, allowing the replacement
module to retain the original serial number.
Self-test utility
A self-test utility runs a set of internal tests which verifies the health of the modules
and reports their status.
Included in base
configuration
KEYSIGHT [ Keysight Technologies ]
