Agilent Technologies’ Test and Measurement Support, Services, and Assistance
Agilent Technologies aims to maximize the value you receive, while minimizing your
risk and problems. We strive to ensure that you get the test and measurement
capabilities you paid for and obtain the support you need. Our extensive support
resources and services can help you choose the right Agilent products for your
applications and apply them successfully. Every instrument and system we sell has
a global warranty. Support is available for at least five years beyond the production life
of the product. Two concepts underlie Agilent’s overall support policy: “Our Promise”
and “Your Advantage.”
Our Promise
Our Promise means your Agilent test and measurement equipment will meet its
advertised performance and functionality. When you are choosing new equipment, we
will help you with product information, including realistic performance specifica-
tions and practical recommendations from experienced test engineers. When
you use Agilent equipment, we can verify that it works properly, help with
product operation, and provide basic measurement assistance for the use of
specified capabilities, at no extra cost upon request. Many self-help tools are avail-
able.
Your Advantage
Your Advantage means that Agilent offers a wide range of additional expert test
and measurement services, which you can purchase according to your unique tech-
nical and business needs. Solve problems efficiently and gain a competitive edge
by contracting with us for calibration, extra-cost upgrades, out-of-warranty repairs,
and onsite education and training, as well as design, system integration, project
management, and other professional engineering services. Experienced Agilent
engineers and technicians worldwide can help you maximize your productivity, opti-
mize the return on investment of your Agilent instruments and systems, and obtain
dependable measurement accuracy for the life of those products.
Agilent Email Updates
www.agilent.com/find/emailupdates
Get the latest information on the products and applications you select.
Agilent T&M Software and Connectivity
Agilent’s Test and Measurement software and connectivity products, solutions and
developer network allows you to take time out of connecting your instruments to
your computer with tools based on PC standards, so you can focus on your tasks,
not on your connections. Visit www.agilent.com/find/
connectivity for more information.
By internet, phone, or fax, get assistance with all your test & measurement needs
Phone or Fax
(fax) (81) 426 56 7840
Korea:
(tel) (82 2) 2004 5004
(fax) (82 2) 2004 5115
Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599
Taiwan:
(tel) 0800 047 866
(fax) 0800 286 331
Other Asia Pacific Countries:
(tel) (65) 6375 8100
(fax) (65) 6836 0252
Email: tm_asia@agilent.com
United States:
(tel) 800 452 4844
Canada:
(tel) 877 894 4414
(fax) 905 282 6495
China:
(tel) 800 810 0189
(fax) 800 820 2816
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
Online Assistance:
www.agilent.com/find/assist
Product specifications and descriptions in this document subject to change
without notice.
© Agilent Technologies, Inc. 1999, 2000, 2004
Printed in USA, February 27, 2004
5968-4960E
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