www.agilent.com
Agilent Technologies' Test and Measurement Support, Services, and Assistance
Agilent Technologies aims to maximize the value you receive, while minimizing your risk and
problems. We strive to ensure that you get the test and measurement capabilities you paid for and
obtain the support you need. Our extensive support resources and services can help you choose the
right Agilent products for your applications and apply them successfully. Every instrument and
system we sell has a global warranty. Support is available for at least five years beyond the
production life of the product. Two concepts underlie Agilent's overall support policy: “Our Promise”
and “Your Advantage.”
Our Promise
Our Promise means your Agilent test and measurement equipment will meet its advertised
performance and functionality. When you are choosing new equipment, we will help you with
product information, including realistic performance specifications and practical recommendations
from experienced test engineers. When you use Agilent equipment, we can verify that it works
properly, help with product operation, and provide basic measurement assistance for the use of
specified capabilities, at no extra cost upon request. Many self-help tools are available.
Your Advantage
Your Advantage means that Agilent offers a wide range of additional expert test and measurement
services, which you can purchase according to your unique technical and business needs. Solve
problems efficiently and gain a competitive edge by contracting with us for calibration, extra-cost
upgrades, out-of-warranty repairs, and on-site education and training, as well as design, system
integration, project management, and other professional engineering services. Experienced Agilent
engineers and technicians worldwide can help you maximize your productivity, optimize the return
on investment of your Agilent instruments and systems, and obtain dependable measurement
accuracy for the life of those products.
Agilent Email Updates
www.agilent.com/find/emailupdates
Get the latest information on the products and applications you select.
Agilent T&M Software and Connectivity
Agilent's Test and Measurement software and connectivity products, solutions and
developer network allows you to take time out of connecting your instruments to your computer
with tools based on PC standards, so you can focus on your tasks, not on your connections.
Visit
www.agilent.com/find/connectivity
for more information.
By internet, phone, or fax, get assistance
with all your test & measurement needs
Online assistance:
www.agilent.com/find/assist
Phone or Fax
United States:
(tel) 800 829 4444
Canada:
(tel) 877 894 4414
(fax) 905 282 6495
China:
(tel) 800 810 0189
(fax) 800 820 2816
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Korea:
(tel) (82 2) 2004 5004
(fax) (82 2) 2004 5115
Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599
Taiwan:
(tel) 0800 047 866
(fax) 0800 286 331
Other Asia Pacific Countries:
(tel) (65) 6375 8100
(fax) (65) 6836 0252
(e-mail) tm_asia@agilent.com
Product specifications and descriptions in this
document subject to change without notice.
© Agilent Technologies, Inc. 2003, 2004
Printed in the USA May 1, 2004
5988-8544EN
AGILENT [ AGILENT TECHNOLOGIES, LTD. ]
